European travel insurance
Cancellations don’t have to happen, but they can. Basically, we always recommend that you take out European Travel Insurance, which also provides very good cover if you have Covid 19 symptoms or you have to go into quarantine because a relative has fallen ill and you cannot start your trip as a result.
- Here you can get the insurance.
- Here you can find all further information about travel protection in Austria
- Here you can also get information about the free Covid insurance coverage provided by the state of Vorarlberg.
Our cancellation conditions for winter 2022/23:
Up to 45 days before arrival: free cancellation
44 days to 21 days before arrival: 40% cancellation fee of the total price
22 day to 8 days before arrival: 70% cancellation fee of the total price
from 7 days before arrival: 90% cancellation fee of the total price
Late arrival, no arrival or early departure: 100% cancellation fee of the total price.
Our cancellation conditions for winter 2023/24 & summer 2023/24:
Cancellations up to 90 days before arrival: free of charge
Cancellations 89 days to 30 days before arrival: 40% cancellation fee of the travel price will be charged
Cancellations 29 days to 8 days before arrival: 70% cancellation fee of the travel price will be charged
Cancellations from 7 days before arrival: 90% cancellation fee of the travel price will be charged
Late arrival, no arrival or early departure: 100% of the booked travel price will be charged
Deposit
In order to guarantee your reservation, a deposit of 30% of the total price is required immediately after booking. You are welcome to give us your credit card details by phone or you can transfer the deposit amount to our following account:
Account holder: Hotel Alpin GmbH
Bank: Raiffeisenbank Lech/Warth
IBAN: AT72 3744 9000 0101 0024
BIC: RVVGAT2B449
Payment methods
Your deposit as well as your invoice amount you can gladly make by prepayment to our bank account. On site you have the options of cash, debit card, VISA or Mastercard.